Digital workflows see a significant increase in usage as companies continue to pursue hybrid forms of work post-pandemic.
According report from Adobe (opens in a new tab)in partnership with Microsoft and Forbes Insight, two-thirds of Chief Information Officers (CIOs) planned to digitize their workplace and introduce office software beyond their current setup.
More than 600 senior executives were surveyed in the report, which also reveals that nearly half believe their transition to digital has been unsatisfactory, hence the willingness of these executives to continue investing in technology such as online collaboration tools.
Digitalization of the workplace
According to CIOs, increasing digitalization in the workplace means increased productivity.
One respondent argued that the increase comes from freeing up employees’ time by enabling digital processes to handle administrative tasks, allowing them to be more productive and creative in their core work.
Another benefit of digitizing workflows is that employees’ morale is boosted by increasing their commitment to work as it becomes less of a hassle for them to organize.
In fact, CIOs predicted this to be one of the most likely outcomes of the digitization process (63%). The consequence is also better customer service, as employees can again do important work that affects their customers.
The study found that the biggest business result from digitization was improved data analytics and insights (nearly 40%).
In second place was greater revenue opportunities, with Adobe arguing that while the return on investment may not seem obvious at first from digitizing workflows, “better digital processes can keep your business successful and growing in the future.”